Spare Parts Manager/ Aftermarket Business Manager
WE ARE LOOKING FOR YOU TO SUPPORT OUR AFTER SALES DEPARTMENT AT BOMAG ITALY.


Job description:

Key Responsibilities:

  • Proactively sell BOMAG parts and services into the aftermarket.
  • To check machine population into Italian territory.
  • To analyze the potential market of spare parts and aftersales services in order to identify areas of improvement in terms of sales and profits.
  • Develop and grow BOMAG’s penetration of the ‘aftermarket’ with the long-term goal of increasing Product Support sales in line with Company goals.
  • Develop a strong cohesive team to its full potential.
  • Spare parts campaign creation in cooperation with Bomag Headquarter.
  • Increase BOMAG’s knowledge of the end user customer base
  • Performs regular customer visits and prospects and pursues parts and service opportunities.
  • Prepares quotes and provides estimates for repairs as required by customers
  • To maintain positive and pro-active relations with customers, dealers and the internal departments.
  • To pro-actively manage relationships to resolve issues – customer/dealer/Boppard
  • To communicate/negotiate with Boppard regarding matters of parts policy.
  • To implement and administer Part policy within the Italian mainland in accordance with BOMAG group policy.
  • Manage and review dealer to ensure the Dealer represents BOMAG to the best of their ability
  • Ensure health and safety policies and practices are implemented within the department
  • Assists in coordination of service work and advises customers on parts and service matters, and dealing with equipment breakdowns, malfunctions, emergency parts orders and deliveries.

Requirements:

Special factors

  • Selling & negotiating
  • Persuading & Influencing
  • Empowerment
  • Pro-active customer relations whilst not undermining Team.
  • Management of interdepartmental relationships
  • Strategic approach to developing future market potentials.

Experience / Personal Qualities

  • Experience in automotive aftermarket
  • Experience and understanding of customers and distribution channels of aftermarket products
  • Extensive Industry experience
  • Team management experience
  • General Knowledge of construction field and machine applications

Key Skills / Knowledge required

  • Flexible working
  • Communication
  • Team Leadership
  • Planning & Organising
  • Commercial Awareness
  • Team Working
  • Problem Solving/Decision Making
  • Persuading and Influencing
  • Building Relationships
  • Customer Focus
  • Analytical skills                
  • I.T and systems skilled
  • Fluent in Italian
  • Good knowledge of English both written and spoken

 

Please get in contact directly with:

Mrs. Anna Mazzeo

Chief Accountant

Anna.mazzeo@bomag.com

Tel.:+39 0544 83341

Fax:+39 0544 864367

Frühester Eintrittstermin:
Kontakt: Menkenhagen, Benjamin